Privacy Policy

Welcome! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you use our service.

Last updated: 5th August 2025

Web Master Consultancy Pte Ltd (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal data you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Website at www.websoft.sg and our Software-as-a-Service platform (collectively, the “Service”).

By accessing or using our Service, you agree to the practices described in this Privacy Policy.

1. Information We Collect

  • Personal Information: We may collect personal details such as your name, email address, and phone number.
  • Usage Data: We may gather information about how you interact with our Service, including your IP address, device type, and browser type.
  • Customer Data: Any personal data you or your users input into the Service (“Customer Data”) as part of your use of the Service.

2. How We Use Your Information

We may use your personal data to:

  • Provide and manage the Service.
  • Respond to your inquiries and support requests.
  • Improve the performance and security of the Service.
  • Send you service-related communications.
  • Fulfill contractual and legal obligations.

3. Basis for Processing

We process your personal data based on:

  • Your consent.
  • Our contractual obligations to you.
  • Our legitimate interest to provide and improve the Service.

4. Data Retention

Your personal data will be retained for the duration of our relationship with you and for a subsequent period as required to fulfill ongoing legal, regulatory, tax, accounting, or other legitimate business obligations. Upon the expiry of such obligations, your data will be securely deleted or rendered anonymous in accordance with applicable laws and regulations.

5. Disclosure of Personal Data

We may disclose personal data:

  • To third-party service providers (e.g., cloud hosting, analytics) acting on our behalf and under confidentiality obligations.
  • As required by law or legal processes.
  • To enforce our Terms of Use or protect our rights and property.

6. Your Rights

You have the right to:

  • Withdraw your consent to the collection, use, or disclosure of your data.
  • Request deletion of your data (subject to legal limitations).
  • Correct any inaccuracies.

To exercise any of your rights, please contact us at the details below.

7. Security

We implement administrative, technical, and physical safeguards to protect personal data from unauthorized access, use, disclosure, or loss. However, no system can guarantee absolute security.

8. Use of Cookies

We may use cookies and similar technologies to enhance user experience, analyze usage, and improve the Service. You can control the use of cookies through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the “Last Updated” date. Continued use of the Service after such changes constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at softsales@websoft.sg.

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